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Expert Support

Project Management

Neutral, third-party administration that enhances confidentiality, ensures smooth delivery, and frees your team to focus on what matters most — the development outcomes.

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Project management team coordinating assessment programs

End-to-End Program Administration

Running a 360-degree feedback or assessment programme involves dozens of moving parts: invitations, reminders, helpdesk queries, completion tracking, threshold management, and secure report delivery. Our experienced project management team handles all of this on your behalf, acting as a seamless extension of your organisation.

As a neutral third party, we enhance the confidentiality and anonymity of the process, giving participants confidence that their feedback is handled with integrity and care.

What We Handle

Comprehensive Program Support

Communications & Invitations

Sending branded instructions and invitations to all participants and raters, with customised messaging that reflects your organisation's tone and requirements.

Monitoring & Follow-Up

Real-time monitoring of completion rates, proactive follow-up with outstanding respondents, and regular status updates to your project lead.

Secure Report Delivery

Managing minimum rater thresholds, generating reports when criteria are met, and securely delivering individual reports to participants or nominated contacts.

Project coordinator reviewing participant completion dashboards
Dedicated Support

Your Helpdesk & Single Point of Contact

Every programme is assigned a dedicated project manager who collaborates directly with your project representative. We serve as the helpdesk for all participant queries, handling questions about the process, technical issues, and deadline concerns — so your internal team doesn't have to.

With multi-timezone support, we ensure a responsive service regardless of where your participants are located around the world.

Discuss Your Requirements

Full Service Includes

Everything you need for a smooth, professionally managed assessment programme.

  • Dedicated project manager and helpdesk
  • Branded invitations and reminder communications
  • Completion monitoring and proactive chasing
  • Threshold management and secure report delivery

Why It Matters

Professional administration that protects confidentiality and drives higher response rates.

  • Neutral third-party enhances participant trust
  • Higher completion rates through proactive follow-up
  • Multi-timezone support for global programmes
  • Real-time participant portal for live status visibility
Visibility & Control

Real-Time Participant Portal

Your project representative has access to a real-time participant portal showing live completion status for every participant and rater. Track progress at a glance, identify bottlenecks early, and ensure your programme stays on schedule without chasing updates.

See a Demo

Need help managing your next assessment programme?

Our experienced project management team handles every detail, so you can focus on development outcomes.

Schedule a Consultation